Privacy Policy

1. Information We Collect

We only collect personal information that you voluntarily provide to us when you make a booking or contact us. This includes your name, contact details, identification, and payment information. We do not secretly gather personal data without your knowledge.

2. Cookies & Analytics

We use third-party analytical cookies, specifically from Google and Facebook, to understand how users interact with our website and to improve our marketing efforts. These tools collect standard, anonymous usage data. You can manage or disable these cookies through your browser settings.

3. How We Use & Share Your Data

Your information is strictly used to process your car rentals, provide customer support, and communicate with you. We do not sell your personal data. We only share it with essential third-party service providers (like secure payment processors) necessary to fulfill your booking.

4. Data Security & Your Rights

We use industry-standard security measures to protect your information. You have the right to access, update, or request the deletion of your personal data at any time by contacting us.

1. Your Right to Delete

We respect your privacy and your right to be forgotten. You can request deletion of all your personal data at any time, and we will process your request promptly. Simply provide us with your booking details, and we'll handle the rest.

2. What Gets Deleted

When you request data deletion, we will remove your personal information from our systems, including your name, contact details, identification documents, payment information, and booking history. All your data will be permanently erased.

3. How to Request Deletion

Requesting data deletion is simple. Just email us or WhatsApp us with your booking details, and we'll take care of everything. Our team will confirm the deletion once it's complete.

4. Processing Time

We aim to process all data deletion requests within 7 business days. Once your data has been deleted, you will receive a confirmation email. Please note that some information may be retained for legal or accounting purposes as required by law.